FAQ

What is in the box?

One Cozy Cup mug and one warmer coaster, packed in the Cozy Cup gift box.

How do I use it?

Plug in the warmer, set the mug on top and tap the button. The light ring shows it is on. Tap again to switch it off.

Can I use my own mug?

The warmer works best with the Cozy Cup mug, which is made to sit flat on the warming plate.

Does it make a good gift?

Yes. Every set arrives in the white and gold Cozy Cup gift box.

What does the 30-Day Replacement Warranty cover?

If you added it at checkout and your Cozy Cup stops working within 30 days, we send a free replacement.

How do I reach you?

Email roamlyshop@outlook.com or use our Contact page.